What items can I put into the trash?
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Plastic bags
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Styrofoam items including packing materials, containers, and cups
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Wearable items of clothing including shoes
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Non-recyclable food packaging including overly greasy pizza boxes, takeout food containers, multilayer bags, and candy wrappers
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Solid paint
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Broken glass or light bulbs (must be properly contained)
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General household trash
Unacceptable Items
Flammable products and liquids, gasoline, oil, paint cans, tires, animal carcasses, manure, tree stumps, logs, dirt, sod, gravel, stone, rock, brick, lead, acid/wet cell batteries, railroad ties,syringes,needles, toxic materials, bio-hazardous materials or waste, propane/oxygen/helium tanks, items containing gas such as Freon, explosives, live ammunition or weapons, large amounts of animal waste, oversized brush, (longer than 3 1/2 foot in length or three inches in diameter, all brush needs to be bagged or tied up in bundles not to exceed a half cubic yard or 50lbs in total weight), bags weighing more than 50 pounds or any items that cannot be safely loaded by our crews for removal or any items that may damage our hauling equipment. Any trash contaminated with items outside the service term with not be pickup and will be the responsibility of the customer to sort through.
How do I schedule pickup for heavy items (like mattresses and furniture)?
We partner with Hulk Haulers to remove heavy items. Fill out the quote form for more information on pricing.
Weather Cancellations and Delays in Service
At times we may need to cancel or postpone collection services due to weather, disasters, emergencies, equipment failure or uncontrollable circumstances. Areas that remain unserviceable will be postponed until it is determined that our crews can operate safely and unobstructed. When delays in service occur, our crews will run all accessible routes as normal and continue into the next day until the route is complete. We will make every effort to provide service as conditions allow. There will be no adjustment made to your bill for service cancellations or delays due to the situation out of our control, such as weather, unsafe road conditions, etc.
Holidays
We do not provide service on Federal Holidays. If your trash service day falls on a holiday, trash will be picked up the next business day.
What time does my trash can have to be at the curb?
We advise our customers to place the trash cans outside the evening prior to their scheduled day for trash pickup service. Trash cans should be out no later than 6:30 AM on the day of garbage pickup. We also recommend bagging all trash to avoid litter being scattered by the wind.
Do you provide trash cans?
Yes, we will provide a trash can for a fee. If you already have a trash can, you do not need to purchase another one unless you would like to.
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32 Gallon $75
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48 Gallon $90
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64 Gallon $110
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96 Gallon $125
Can I cancel at any time?
Yes, you can cancel at any time. Sign into your account and click My Subscriptions > Cancel Subscription.
What is my trash limit?
Your full trash can plus 5 additional trash bags. If you need additional trash to be picked up for that week, please contact us.